I offer free UK delivery and all art will be posted within 3-5 working days of the order being placed.
Both prints and original art are packaged with the utmost care. Original art is wrapped in glassine paper with enough (recyclable) wadding to sink a battleship. Smaller prints are also wrapped in glassine paper, backed with sturdy board to prevent bending, and placed in a waterproof pouch and a hard backed envelope. Larger prints are wrapped the same and are sent rolled in a thick protective tube.
Your art is shipped using Royal Mail signed for delivery or a courier, depending on size. You will be contacted when your item is shipped with all the details.
Signed for delivery and couriers are used to ensure your art arrives safely. In the unfortunate event of a missing package, please get in contact. A refund will be issued unless the tracking information indicates the item has been signed for at any address.
I want you to love your Cornish art as much as I do, so if you’re not happy, please get in touch as soon as possible.
For limited edition prints and original paintings, returns will be accepted within 14 days of purchase for a refund. All items must be returned in new condition with the original packaging. No returns will be accepted beyond the 14 period. Return shipping needs to be arranged by courier, or signed for delivery, with tracking number. There will be no reimbursement for return shipping.
For art commissions, all sales are final and refunds are not issued. As part of the commissioning process, you have plenty of opportunity to check the progress of your painting.